Solutions

Six tools we build again and again.

Proven patterns, adapted to your data and workflows. Faster to deliver than a blank-page project, and every one is measured against a clear business metric.

AI tool

Knowledge Assistant

Your team asks questions in plain English and gets accurate answers from your own documents, with a link to the source.

Problem

Staff spend hours searching shared drives, wikis and old emails, or interrupt colleagues for answers.

Connects to

Shared drives, intranets and wikis, help desk, team chat

Measured by

Time to answer, ticket deflection rate, adoption

AI tool

Document Intelligence

Reads incoming documents, extracts the data, checks it against your rules and sends only the exceptions to a person.

Problem

Invoices, orders, contracts and forms are keyed in by hand, which is slow and error-prone.

Connects to

Email inboxes, accounting and ERP systems, document management systems

Measured by

Minutes per document, extraction accuracy, backlog size

Analytics

Demand & Revenue Forecast

Forecasts by product, location and channel, refreshed weekly, with confidence ranges and the drivers behind each change.

Problem

Plans rely on last year's numbers and gut feel, leading to excess stock, stockouts or missed targets.

Connects to

ERP, point of sale, online store and marketplaces, CRM, marketing calendars

Measured by

Forecast error (MAPE), inventory turns, stockout rate

Analytics

Customer Intelligence

Scores every customer for churn risk and lifetime value, groups them into segments and puts the results where sales and marketing work.

Problem

Teams learn a customer is leaving only after they have left, and campaigns target everyone the same way.

Connects to

CRM, billing and payments, online store, help desk, product usage data

Measured by

Retention rate, net revenue retention, campaign conversion

AI tool

Operations Agent

An AI agent that completes multi-step back-office tasks across your systems, asking a person to approve anything important.

Problem

Skilled people spend their day copying data between inboxes, tickets, spreadsheets and the CRM.

Connects to

Email, ticketing systems, CRM, spreadsheets and internal business apps

Measured by

Hours saved per week, SLA compliance, error rate

Analytics

Executive KPI Hub

A single view of the business for leadership, with defined metrics, automatic alerts when something moves and a weekly written summary.

Problem

Monthly reporting takes days of manual work and different teams bring different numbers to the same meeting.

Connects to

Accounting, CRM, ERP, marketing platforms, data warehouse

Measured by

Hours spent on reporting, time from data to decision

Built into every tool where applicable

Single sign-onRole-based accessAudit logEncryption in transit & at restAccuracy test suiteUsage dashboardDocumentationTeam trainingHandover of project code

Industries

Common use cases by industry.

We work with small and medium-sized businesses that have data in several systems and no large in-house data team.

E-commerce & retail

  • Demand forecasting and replenishment
  • Customer segmentation and churn
  • Product data enrichment

Professional services

  • Knowledge assistants for internal expertise
  • Proposal and report drafting
  • Utilization and margin analytics

Manufacturing & distribution

  • Order and invoice processing
  • Inventory and supply forecasting
  • Quality and downtime analytics

Financial services & insurance

  • Document intake and claims triage
  • Risk and anomaly monitoring
  • Client reporting automation

Logistics & transportation

  • Shipment exception handling
  • Capacity and volume forecasting
  • Carrier performance dashboards

SaaS & technology

  • Support assistants and ticket deflection
  • Product usage and expansion analytics
  • Revenue forecasting

See a tool that fits?

We will show you how it would work with your data and propose a pilot.

Talk to us